Shipping Software

Getting Started (Training)

• 1. Intro to Your Cahoot Dashboard
• 2. Lifecycle of an Order
• 3. Daily Fulfillment Workflow
• 4. Workflow Step 1: Add Package Data
• 5. Workflow Step 2: Fix Order Errors
• 6. Workflow Step 3: Ship Orders

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Manage Orders

• Troubleshooting Shopify Orders Not Importing to Cahoot
• Editing Sales Channel Order IDs
• Configuring Signature Confirmation for Shipping Labels
• Managing Orders: Complete Guide
• Adding External Shipping Labels to Orders
• Shipping to Puerto Rico & US Territories (Address Format)

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Ship Orders

• Creating Shipping Labels: Complete Guide
• How to Print Shipping Labels
• How to Reprint Shipping Labels
• How to Print Shipping Labels Directly to Your Printer
• Automatic Box Selection for Multi-Item Orders
• Using Barcode Scan Verification for your Own Orders

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Manage Shipments

• Troubleshooting International Orders: Resolving the "No Service" Error
• USPS Stricter Acceptance and Compliance Policies
• Carrier Service Area Differences: USPS vs UPS/FedEx
• Creating Return Labels and Direct Shipment Labels
• Orders Report: Exporting Sales Order and Shipment Data
• How to Cancel Orders: Voiding Labels and Excluding Orders

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Products & Inventory

• Creating Products
• Creating Packaging & Shipping Supplies
• Package Manager Data - Complete Guide
• Updating Products in Bulk
• Blocking USPS Ground Advantage for Specific SKUs
• Adjusting Packaging Inventory

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Reports

• Export Shipment Data from ShipStation
• Cahoot System Notification Emails
• Shipment Insights

FAQ

• How to Fix the 'An Error Occurred While Processing Your Request' Error
• Can't Access Cahoot? Troubleshooting Connection and Cloudflare Errors
• How Cahoot's Shipping Service Selection Works
• Why are Orders in Manual Review?
• Resolving Carrier Label Errors in Cahoot
• Carrier Fees & Surcharges

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