Creating Shipping Labels Manually
Create a shipping label for a single order from its Sales Order page. Use this when you want to choose the package and carrier service yourself, or when an order is in Manual Review and needs a label created by hand.
How to Create a Shipping Label Manually
Create the label from the order's Sales Order page. Cahoot returns rates from your connected carriers so you can pick the service.
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Go to the Sales Order page for the order and click Create Shipping Label in the top right.
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Select the Package Type and enter the Weight (lbs) of the package you are shipping.
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Click Get Rates to return available carrier services.
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Click the Service Type you want to use in the Shipping Rates table.
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Click Create Shipping Label.
The label is now ready to print. See How to Print Shipping Labels.
Orders with Multiple Items or Quantities
For multi-line or multi-quantity orders, select the package that holds the whole shipment and enter the total weight, including packaging. If Cahoot asks whether to apply this package data to other identical unshipped orders, select Yes to use the same packaging for those orders.
How to Fix Issues on the Create Label Page
If an order has a problem that blocks label creation, an alert box at the top of the Create Label page and the order's tags show what needs to be fixed. Resolve the issue, then follow the steps above.
- Missing package data: Enter the package type, dimensions, and weight on the Create Label page. To save package data on the SKU for future orders, see Package Manager Data - Complete Guide.
- Invalid address: Correct the customer address using the suggested correction. See Fixing Invalid Addresses for your Own Orders.
- Package too heavy for one shipment: Split the order into multiple shipments. See Splitting Orders Into Multiple Shipments.
For other alerts, see Why are Orders in Manual Review?