The following instructions will help you Create Products in Cahoot and walk you through your configuration options such as international shipping, adding Alias SKUs, and advising on some of Cahoot's more advanced order fulfillment features.

Video Walkthrough

Video Timestamps
Jump directly to a specific part of the Video:

0:00	Opening Notes
0:55	Add New Product
2:53	Product Dim / Wt.
3:36	Special Instructions
3:49	International Shipping
4:23	More Details (Optional)
4:40	Alias Skus
5:33	Package Data
6:17	Add New Packaging
7:55	Additional Options

Step-by-Step Guide

1. Log into Cahoot and go to Products > All Products.

Note: If your Amazon store is connected directly to Cahoot, your product catalog will automatically be imported, but only for the Amazon channel at this time. When Cahoot imports an order for a SKU that doesn’t exist in Cahoot, the product will be created automatically. It will need to be enriched with Barcode, Bin Location, and other metadata that may be important to you, but the core product will be created using the SKU value received from the channel. In the absence of one of these scenarios, the products will have to be created manually.

2. Click Add New Product.

3. Required Field: Select your primary Channel, (i.e. from which channel(s) is Cahoot receiving orders for this SKU). If you sell this SKU on multiple channels integrated directly with Cahoot, and any one of them is Amazon Seller Central, then select Amazon.

4. Required Field: Enter the Item Name.

5. Required Field: Enter the SKU (aka Master SKU or Primary SKU).

The Master SKU value cannot be changed. If you have other SKU values that you sell this product under, you’ll need to add Alias SKUs. (See below to learn how to configure Alias SKUs).

Alias SKUs MUST be added BEFORE an order for the alias SKU is imported into Cahoot, or it will be created as a new unique product, and Cahoot won’t recognize the order as fulfillable (if applicable).

6. The following optional fields are added to pick lists and packing slips to help with fulfillment accuracy.

a. Barcode

b. Bin Location

c. Size, Color, Flavor, and Scent

7. If you're using the shipping label automations, enter your product Dimensions and Weight in pounds. (Note: This product data is used by the 3D Package Selector Tool that picks the optimal box for your shipment based on the physical size of your products, it is not used for shipping label creation.)

8. If Cahoot fulfills orders for this SKU, select the Preferred Packaging, if you have one, as well as the number of Units Per Master Case, which is used during cycle counts (i.e., 12 single quantity units fit inside one master case).

9. If Cahoot fulfills orders for this SKU, enter Special Storage/Handling Instructions (i.e., Bubble wrap, storage temperature, etc.). If left blank, the product will be shipped/stored at Cahoot's sole discretion.

10. If the SKU will ship to international addresses, add the following important information for customs declarations:

a. Manufacturer

b. Product Description (this should include product materials and color)

c. Harmonized Code

d. Country of Origin

11. Save your new SKU.

Adding Alias SKUs

IMPORTANT: The most important point to make about Alias SKUs is that they MUST be added BEFORE an order for the alias SKU is imported into Cahoot, or it will be created as a new unique product, and Cahoot won’t recognize the order as fulfillable (if applicable).

12. Go to Products > All Products, and click Edit in the Action column next to the SKU you are updating.

13. On the Alias SKUs tab, enter the Alias SKUs, Item Names, and if this SKU is being sold on Amazon, enter the ASIN. Click Save.

14. Lastly, make sure to Add Package Data for the SKU if you're using Cahoot Order Fulfillment Software. It can be entered now following these instructions, or it can be entered progressively in the SKUs Missing Package Data section of your Cahoot Dashboard as you receive your first orders for newly created products. Learn more.

Note: Once your products have been created, you can now create your Inbound Shipments to Cahoot fulfillment centers.

More SKU Details (optional)

Aside from the Main Image URL and Condition Type, these fields are optional and generally considered rare. Only Channel SKU fields are editable after the product is created, so please enter these data cautiously.

IMPORTANT: You can enter additional Channel-specific SKUs for ChannelAdvisor, Shopify, Magento, and/or BigCommerce, but you must also add them as Alias SKUs. Entering Channel SKU fields without also adding them as Alias SKUs will cause new unique SKUs to be created that are not mapped to the Master SKU. To avoid any confusion and to save yourself the extra step, it’s best not to add any additional Channel SKUs in these fields. Instead, add them only as Alias SKUs.

External Product Id allows you to enter an alternate ID such as ASIN, UPC, or ISBN.
External Product Id Type defines the External Product Id entered above.
Standard Price is the master price before any discounting or coupons are applied. This is the price upon which all other pricing is based for this product.
List Price is the MSRP.
Product Description is how you would describe your product.
Brand Name refers to the manufacturer's brand (Nike, Champion, etc).
Main Image Url is a link that leads to the product image as displayed on your website or sales channel. This provides a very helpful visual for pick accuracy during fulfillment.
Condition Type specifies the condition the customer should expect to receive the product such as New, Used, Refurbished. Most products are sold as new, so the Condition Type can be left blank if it is New. See a list of generally accepted Product Condition Guidelines.
Open for Label Generation is checked by default. This means that any order containing this SKU can have a shipping label created for order fulfillment. If this box is unchecked, orders for this SKU will be Excluded from all workflows in Cahoot, including shipping label creation.
Disable from MLMQ Automation, when checked, prevents shipping labels from being created automatically for Multi-Line and/or Multi-Quantity orders containing this SKU, even if an identical successful prior shipment exists in Cahoot. All orders containing this SKU will go into Manual Review.
Do Not Auto-Generate Label (Multi-Line or Multi-Qty Order), when checked, disables the 3D Packing Tool that picks the optimal box for your shipment based on the physical size of your products. Shipping labels will not be created automatically UNLESS an identical successful prior shipment exists in Cahoot. Only then, Cahoot will use the successful prior shipment data to automatically create shipping labels for MLMQ orders for this SKU.
Generic Keywords are used to search for this product within the Cahoot software.

Make sure to Save your work.

Very Important! Please contact Support before checking or unchecking any of these settings as these will have a material impact on how your orders are processed.

Menu

Creating Products

Video Walkthrough