Creating Products
Creating Products in Cahoot Setting up your product catalog correctly is essential for successful order fulfillment. This comprehensive guide covers all methods for creating and managing products in Cahoot, from individual manual creation to bulk imports.
Understanding Product Creation Methods
Key Point: Cahoot offers three flexible methods to create and update your products:
- Manual Creation: Best for individual products or when you need precise control
- Bulk Import: Ideal for creating or updating multiple products at once using CSV files
- Marketplace Catalog Import: Available for certain sales channels through direct integrations
Critical SKU Guidelines
Required vs Optional Fields
Always Required:
- SKU (Primary SKU)
- Channel Name
- Item Name
Required for Cahoot Fulfillment:
- Barcode (must be unique for each product)
- Product dimensions and weight
- Master case information
- Preferred packaging
Required for International Shipping:
- Manufacturer
- Brief product description
- Harmonized code
- Country of origin
1Log into Cahoot and go to Products → All Products.
2Click Add New Product.
Required Fields
3Enter the required product information:
- Channel: Select the sales channel where orders will come from. If you sell on multiple channels and one is Amazon Seller Central, select Amazon.
- Item Name: The product name (max 2000 characters)
- SKU Name: Must be unique per sales channel
Optional Fields
4Add optional fields that appear on pick lists and packing slips:
- UPC
- Size, Color, Flavor, and Scent
Fulfillment Settings (required if Cahoot is shipping this SKU)
5Configure fulfillment-specific settings (required only if Cahoot is shipping this SKU):
- Barcode: Must be unique for each product
- Item Dimensions (inches) and Weight (pounds): This data is used for multi-quantity automation to pick optimal packaging so it's important you enter accurate dimensions.
- Preferred Packaging: Poly Bag, Bubble Mailer, Box, or Ready to Ship As Is
- Units Per Master Case: For cycle counts and bulk shipments
- Master Case Dimensions and Weight: Used for bulk handling
- Special Storage/Handling Instructions: Temperature, fragile handling, etc.
HAZMAT Classification
7If applicable, enter HAZMAT information on the More Details tab.
International Shipping Data
8For international shipments, provide customs declaration information:
- Manufacturer
- Brief Product Description (include materials and color)
- Harmonized Code
- Country of Origin
9Click Save to create your new SKU.
10Add Package Data only if you're shipping your inventory using Cahoot's Label Software (self-fulfillment). Skip this step if Cahoot is fulfilling your inventory.
1Go to Products → All Products, and click Edit next to the SKU you want to update.
2On the Alias SKUs tab, enter:
- Alias SKU(s)
- Item Name(s)
- ASIN (if selling on Amazon)
3Click Save.
Save time using the product import feature to create or update multiple items at once.
Step-by-Step Process
1Go to Products → Import Products.
2Download the Import Template and Legend.
3Fill out the template file using the Legend as your guide, then Save it to your computer.
Critical CSV Formatting Guidelines
- DO NOT DELETE any column headers. The system expects all columns to exist.
- Each product should be on its own line
- Preserve leading zeros: Excel may remove leading zeros from barcodes. Format cells as "Text" before entering data.
- Handle scientific notation carefully: SKU or Barcode values may display in scientific notation (e.g., 810098572774 appears as 8.10099E+11). Convert these back to their original format before importing
4Enter I
in the Action column for creating (insert) new products that don't
exist.
5Return to the Import Products page, click Select files, choose your CSV file(s), and click Submit.
6Monitor the import status. Processing can take up to 30 minutes.
Once you connect your stores to Cahoot, product catalogs can be imported in bulk directly through the integration.
1Confirm your approved integration is connected.
2Create a Support Ticket to request product catalog import.
Important Reminders:
- Not all sales channels offer product catalog import
- If you ship on multiple marketplaces, only 1 product catalog can be imported
- Orders containing SKUs that don't exist in Cahoot will be created automatically using Sales Channel information
- Configure Alias SKUs in advance to avoid orphaning products from parent listings
Right-click and "Save As" if the file opens in your browser instead of downloading.
* denotes a required field
Field Name | Type | Description | Supported Values |
SKU* | Text | Seller SKU for the Channel Name below | Any value excluding special characters |
Channel Name* | Text | Channel Name for the SKU above | Acenda, Amazon, B2B, BigCommerce, ChannelAdvisor, Custom, eBay, eBay US, Flxpoint, GeekSeller, Google Shopping, Inventory Transfer, Linnworks, Macys, Magento, MagentoV2, Nordstrom, Pulse Commerce, Sellercloud, Shopify, Walmart, Woocommerce, Zentail |
Item Name* | Text | Name of the item | Any alpha numeric value (max 2000 characters) |
Weight Unit | Text | Enter unit of weight (required if adding weight) | lbs, oz |
Barcode | Text | Enter product barcode | Any value excluding special characters |
Preferred Packaging | Text | Select preferred packaging for the product | Poly bag, Bubble mailer, Box, Ready to ship as is |
Harmonized Code | Text | Harmonized code for international shipping | Any value excluding special characters |
Country of Origin | Text | Enter country of origin for product | Any valid two-character country code |
Action* | Text |
Enter I to
insert
new
product, Enter U to
update
existing product
|
I , U
|
Complete Video Tutorial
Video Timestamps
Jump directly to specific sections:
Time | Topic |
0:00 | Opening Notes |
0:55 | Add New Product |
2:53 | Product Dimensions and Weight |
3:36 | Special Instructions |
3:49 | International Shipping |
4:40 | Alias SKUs |
5:33 | Package Data |
Related Articles
- Preparing Inbound Shipment Guidelines
- Configuring Alias SKUs
- Using Package Manager Data and Creating New Packaging
- Hazardous Materials and Restricted Products Policy
- Product Condition Guidelines
- Sales Channel Integrations