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Cahoot's Extended Warehouse feature handles order routing for Sellers using a multi-warehousing strategy so orders are fulfilled from the optimal location based on shipping cost, proximity to the customer, inventory availability, and several other factors. Orders can be split and assigned across Extended Warehouses as needed, or if an order is assigned to a warehouse that cannot ship it for any reason, override the order and assign it to any warehouse in the network.

 

Note: Extended Warehouse(s) are an optional premium feature. Contact Cahoot Support if you would like to enable this shipping solution. 

 

Video Walkthrough


 

Step-by-Step Guide: Label Creation

 

1. Click into the Order ID you want to address. It will be in Match Confirmed status if it's assigned to an Extended Warehouse and can be found on the Print and Ship My Orders page, Processing page, or All Orders page. Use the available filters as needed.

 

2. Click the Create Shipping Label button on the top right of the Sales Order page.

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3. Once you finish reviewing the label's configuration, click Create Shipping Label to generate a shipping label to fulfill your order.

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When receiving multi-quantity and/or multi-line orders that are too large to fit in a single box, you can split the order into 2 or more independently trackable shipments.

 

Step-by-Step Guide: Splitting Orders

1. Multi-quantity and/or multi-line Orders that are too large to fit in a single box can be split into 2 or more independently trackable shipments. Orders with multiple line items will appear on the grid with one line item for each SKU. Single Line Item orders with multiple quantities will show as highlighted. 

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2. From within the order details, select the Create Shipping Label drop down > Split Order.

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3. For each SKU in the order, put the New Order Quantity that will be used to split the order into a Child Order and click Split Order. 

 

Note: At least 1 quantity must remain with the Parent Order.

 

4. Each order, both parent and child, can now have labels created separately. Repeat until each child order and the parent can ship in single boxes.

Note: While Cahoot will remember how these SKUs were shipped this time and automatically create the shipping labels next time, it will not remember that the order needed to be split first.

 

Tip 1. Parent and Child Orders will link back to each other for ease of navigation and organization. 

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Tip 2. You can merge child orders back into the parent order for any reason. Orders need to be in the same status; if an order has a shipping label it can't be merged back to the parent order. 

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Splitting Orders Step-by-Step Guide

 

1. Some orders may need to be reassigned to ship from the primary warehouse location. From within the order details, select the Create Shipping Label drop down > Override Sales Order.

  

2. In the Confirm Oder Override popup, Assign to the primary warehouse, specify the desired Service Type, and Ship By and Deliver By Dates then Save Override. 

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