International Shipping FAQ
Cahoot prepares all international shipments, adhering to International Shipping standards, including the required Customs Forms and Declarations as part of the fulfillment workflow.
General FAQ
1. When does Cahoot Fulfill International Orders?
Cahoot fulfills International orders Monday through Friday, excluding weekends and holidays. If your SLA includes Saturday fulfillment, then Cahoot will also ship orders on Saturday.
2. What are Cahoot's International Order Transit Times?
Cahoot does not add any additional shipping or handling time; all estimated transit times are direct from Shipping Carriers. Normal International transit times are 8 - 20 business days for standard International Shipping.
3. What International Shipping Services Does Cahoot Support?
Cahoot supports Standard and Expedited UPS, FedEx, and USPS International Shipping.
Supported Shipping Services include:
| Carrier | International Services |
| FedEx | Economy, First, Ground, Priority |
| UPS Worldwide | Expedited, Express, Express Plus, Standard, Saver |
| USPS | First-Class Package, Priority Mail, Priority Mail Express |
4. Are there Product Price Limits on What I Can Ship Internationally?
Cahoot has a limit of $300.00 per unit wholesale price. If you need to ship more expensive items, please contact Cahoot Support.
While Shipping Carriers provide some free liability insurance, Cahoot strongly suggests additional Cargo Insurance, which Cahoot can offer at 85% less than Shipping Carriers. Learn more.
5. Does Cahoot Ship to Military Addresses?
Yes. Cahoot ships to all APO/DPO/FPO addresses.
6. Does Cahoot Offer Delivery Duty Unpaid or Delivery Duty Paid?
Cahoot offers either Delivery Duty Unpaid (DDU) or Delivery Duty Paid (DDP) per Cahoot account, not both. Please contact Cahoot Support to request which one should be configured. For DDU, the customer will have to settle any tariffs or additional costs before delivery. Customs will contact the customer once the package arrives in the destination country.
7. USPS Service Levels Supported by Cahoot.
The USPS First Class International Service has different measurement requirements compared to its domestic counterpart. Here are the measurement requirements for both Domestic and International
USPS Domestic & International Service Levels
| Service | Weight Limit | Cost | ETA |
| Ground Advantage* | 15.99 oz | $ | 5 days |
| Priority Mail | 70 lbs | $$ | 2 days |
| Priority Mail International | 70 lbs | $$ | 8 days |
| Priority Mail Express | 70 lbs | $$$ | 1 day |
| Priority Mail Express International | 70 lbs | $$$ | 4 days |
| Parcel Select Ground | 70 lbs | $ | 7 days |
8. DHL Service Levels Supported by Cahoot.
DHL Parcel International Direct & Standard
- Maximum Weight to Canada: 66 lbs
- Maximum Weight to Rest of World: 44 lbs.
DHL Packet International
- Weight: Up to 4.4 lbs.
- Dimensions: Maximum: Length + Width + Height = 36”
- Maximum: Each Side = 24”
Setup and Configuring Products and Shipping Services
Please follow our full article on how to Create and Ship International Orders for the steps on configuring your products and shipping methods to support International Shipping.