Importing Orders Manually via CSV
Once you connect your stores to Cahoot, all orders will be imported to Cahoot automatically. However, Cahoot also allows you to import orders manually via CSV. This is useful when you ship orders from a sales channel that Cahoot does not yet support, or when you test orders in various conditions.
Step-by-Step Guide
1. Go to Orders > Import Orders.
2. Download Import Template. You can find the Import Legend below.
3. The Template file includes columns you need to fill out to import your orders and the Legend shows you what each column means and what formats are supported. Fill out your template file and save it to your computer.
4. Go back to Import Orders page, click Select files, browse to your saved template file(s), select them and click Submit to upload.
5. Once the import is complete, Cahoot will begin processing the import file and adding orders to Cahoot. This can take up to 30 minutes.
Import fields legend
Field |
Description |
Sales Channel Order ID |
Order ID of the Order in its Sales Channel |
Sales Channel |
The order’s Sales Channel. Must be from this list of currently allowed values: |
Earliest Ship By Date |
Earliest ship date requested by the marketplace |
Latest Ship By Date |
Latest ship date requested by the marketplace |
Earliest Deliver By Date |
Earliest delivery date required by the Sales Channel |
Latest Deliver By Date |
Latest delivery date required by the Sales Channel |
Customer Requested Carrier |
Enter the Carrier the customer specified or leave blank |
Customer Requested Service |
Enter the Shipping Service the customer specified or leave blank |
Customer First Name Required |
Customer’s Ship To address first name |
Customer Last Name Required |
Customer’s Ship To address last name |
Company Name |
Ship To address company name |
Address Line 1 Required |
Ship To address line 1 |
Address Line 2 |
Ship To address line 2 |
Address Line 3 |
Ship To address line 3 |
City Required |
Ship To city |
State or Province Required |
State or province name. For US states, two letter state code is required. For Canadian addresses, two letter province code is preferred. See here for a full list |
Postal Code Required |
Ship to ZIP or postal code |
Country Code Required |
Country’s two letter code. See here for a full list |
Item SKU Required |
Ordered item’s SKU |
Quantity Ordered required |
Ordered item’s quantity |