There are several ways to get the Support you need, from our self-service Help Center to direct contact with our Support Team. Learn more below and reach out to us in the way that works best for you.

Video Walkthrough

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Step-By-Step Guide

1. Communication

All communication related to Order Fulfillment Services MUST go through Cahoot to minimize confusion and friction for everyone. 

2. Help Center

Whether you need training, re-training, or you simply want to learn about the advanced features of the Cahoot software platform, please visit the Help Center for access to all our published content. Please be aware that privileged content can only be accessed when logged into the Help Center through your active Cahoot Account.

3. Contact Technical Support

If you cannot find the help you need from our Help Center, you can contact us directly. Simply click Help in the top right of your Cahoot Account and select Request Support. Creating a ticket using the Request Support form is the fastest way to get in touch with the Cahoot Support Team.