Learn how to split orders into multiple trackable shipments for optimal handling and delivery. Common reasons for splitting orders include:

• Large shipments requiring safe delivery.
• Multiple quantities of ready-to-ship items.
• B2B orders shipping in case quantities.

Video Walkthrough

Step-by-Step Guide

1. Orders with multiple line items will appear on the Print and Ship My Orders page with one line for each SKU. Quantities greater than a single unit will be displayed with yellow highlight.

2. On the Sales Order page, click the Create Shipping Label dropdown and select Split Order.

3. For each SKU in the order, put the New Order Quantity that will be split from this  Parent Order into a new Child Order and click Split Order. You can use the Select CFP dropdown to assign the new Child Order to a specific warehouse location.

4. To ensure the correct location is chosen, check each warehouse location and see which SKUs and quantities are available before splitting the order.

5. Create shipping labels for both the Parent and Child orders manually, or add them to the Auto-Label Queue to be created automatically (requires MLMQ Automation to be configured).  Repeat until each child order and the parent can ship in single boxes.

Tip 1. Parent and Child Orders will link to each other for ease of navigation and organization, and a suffix like "-1", "-2", etc. will be appended as a suffix to the original Sales Channel Order IDs of for each of the Child Orders to maintain the reference to the original Sales Channel Order ID.

Tip 2. You can merge child orders back into the parent order for any reason.

Tip 3. Parent Orders can be split multiple times, but always split orders from the Parent Order creating a one to many relationship of Parent Order to many Child orders rather than a sequential one to one to one to one, etc. relationship. This way, Child Orders can be easily merged with the Parent Order later if needed.