Account Configuration and Settings
Configure carrier services, fulfillment cutoff times, packing slips, and several other Settings using the following instructions.
Use the following sections for guidance:
General Information
1Navigate to Settings.
2Confirm your contact information and warehouse address on the General Info tab.
Note: Please review the general information tab to make sure everything is correct. You must reach out to the Cahoot Support Team if you need to edit any of this information.
Configure Carriers and Services
1Connect your carrier accounts to Cahoot by submitting your carrier credentials through our integration forms:
2Use the Supported Carrier Services tab to select the shipping services you support for each carrier. Leave them deselected if you never use them.
Carrier Pickup and Cutoff Times
Set your Carrier Pickup Times and Same-Day Cutoff Times on each respective tab. These settings help with timings and counters in Cahoot for organization and prioritization. The Cutoff Time is the time Cahoot uses to assign Ship By Date: a 2pm cutoff assigns same-day shipping to orders imported before 2pm, and next-day shipping to orders imported after 2pm. This also controls the Auto-Label Creation cutoff — orders imported after 2pm will not have labels automatically created until the next operating day. Future ship date orders can always be processed early using the "Tomorrow" Ship By filter on the Print and Ship My Orders page.
Label Settings and Test Labels
1The Label Settings tab allows you to add insurance or delivery confirmation based on the carrier service level, NOT the SKU level. This is optional and not common.
2Customize your packing slips on the Packing Slip tab. You can also enable the use of Label Batches and set your Default Sort Order for Pick Lists, Packing Slips, and your Print and Ship My Orders page.
3Print test shipping labels on the View Test Labels tab to confirm that your printer(s) are configured properly and that you can print shipping labels from a Chrome browser window.