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This article demonstrates how to schedule Less-Than-Truckload (LTL) freight for approved inbound shipments. LTL freight is specifically for shipping pallets only. 

Step-by-Step Guide

1Submit your inbound shipment and wait for Cahoot approval. Remember that all Inbounds require explicit Cahoot approval, even if you are sending inventory replenishments to the same warehouse as before.

2Once your inbound is approved, scroll down to the packing information section and click Create LTL Shipment to start the booking process for the pallets you are shipping to Cahoot.
 

International Shipments: LTL integration is only available for domestic US shipments. If your ship-from address is international, you will receive an error when trying to get rates. For international freight shipments, contact Cahoot Support to book freight on your behalf - we'll upload the BOL directly to your inbound.

Example error message: The provided request is invalid: "declaredFreightValue" must be greater than or equal to 101
Click the Create LTL Button
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3Click Get Rates and choose a carrier service type by clicking an option in the shipping rates table. Then click Create LTL Label. 

Important Notes: 

  • We advise scheduling the pickup at least 1 business day in advance. 
     
  • Carrier transit times are estimates only, and actual delivery times may vary by carrier.
      
  • For time-sensitive shipments, you may want to choose carriers with better reliability track record, even if they cost more.
      
  • We recommend that you add adequate “insurance protection” to all your shipments in case they are lost or damaged in-transit.
      
  • Shipments over 10 pallets will not return any rates and should ship as a Full Truck Load, which is a separate service. Learn more here. 
      
  • Cahoot does not manage these third party carriers or guarantee their performance.
Choose Carrier on the Create LTL Page
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Note: If you receive an error fetching LTL Rates, go back to the inbound page and make sure all the information (ship from address, packing information) is properly entered. Notify Cahoot Support if any updates are needed. Reminder: If your ship-from address is international, you will receive an error when trying to get rates.
Example of Create LTL Error Fetching Rates Message
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4Navigate back to the inbound page and click Print Bill of Lading under the Shipments section. The BOL will be ready to print within approximately 30 minutes of booking your shipment.

Click Print Bill of Lading Button
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Important:  If you need to cancel the pickup after it's been booked, contact Cahoot Support immediately. Please aim to avoid cancellations because carriers may impose fees and penalties, which will be passed on to you.

5Next, download the pallet content labels by clicking the [Download Box and Pallet Labels] button in the Packing Information section.

  • Enter the SKU, Item Name, and Quantities for each box.
  • Print and affix these labels to the outside of each box you are shipping.
Download Box and Pallet Labels Button
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6And that's it! Sign the Bill of Lading and hand it to the driver upon pickup. You can come back to the inbound page at any time to monitor the tracking status.

 

Remember to send the documentation to your manufacturer or vendor if the shipment is being picked up from one of your representatives.
Sign your Bill of Lading
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Video Walkthrough

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