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USPS requires a shipping manifest that lists all the shipments for that day. Carriers may refer to this as a USPS SCAN form, or Shipment Confirmation Acceptance Notice. This guide will walk you through creating and submitting these required forms.

Critical Requirement: USPS SCAN Forms are REQUIRED for all fulfillment partners shipping USPS orders. Print the form and provide it to the USPS driver BEFORE they leave your facility with all packages for the day.
🔍 Before You Start - Important Information

Prerequisites

  • All USPS shipping labels must be created and printed
  • All packages must be packed and ready for pickup
  • Verify pickup scheduling with USPS
  • Ensure you're completing this on the same day labels were created

Critical Timing Requirements

Important Timing: USPS shipments can't be closed after their ship date has passed. You must Close Shipments on the same day that shipping labels are created. We recommend closing the EOD each day by 9pm local time.

What Happens When USPS Scans Your Form

When the USPS driver scans the Manifest form, tracking updates will appear for all packages listed on it. The tracking event will look like this:

  • Accepted
    Shipment Received, Package Acceptance Pending
    LITTLESTOWN, PA 17340
    July 26, 2024, 3:53 pm
📋 Step 1: Access and Create Your EOD Form

1Navigate to your USPS EOD SCAN Form using the top navigation: Reports → End of Day Form (USPS)

USPS EOD Form navigation
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2Before you can print your scan form, you will need to select Close Shipments. This means there are no new expected shipments for today.

Note: If new shipments are processed after the form is Closed, you'll see a separate EOD form for those new shipments, which you will also need to Close. This will generate a second EOD form with those additional orders.
Close Shipments button
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🖨️ Step 2: Print and Submit Your EOD Forms

3Once the Shipments have been Closed, you can Print the EOD form. If you have multiple EOD forms, don't forget to Print each one.

Print EOD form
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4Hand all USPS EOD Forms to the USPS driver when they come to pick up the shipments. Make sure the package count picked up matches the count on the EOD Form.

Best Practice: Keep a copy of the EOD form for your records and verify the driver has scanned all packages before they leave your facility.

What Happens Next

  • USPS driver scans the manifest form
  • Tracking updates automatically appear for all listed packages
  • Customers receive tracking notifications
  • Package acceptance is confirmed in the USPS system
🔧 Troubleshooting Common Issues

Common Problems and Solutions

Can't Close Shipments:

  • Verify all shipping labels are printed and downloaded
  • Check that no orders are still in "pending" status
  • Ensure you're within the same day the labels were created

Multiple EOD Forms Appearing:

  • This happens when new shipments are processed after closing
  • Each form must be printed and closed separately
  • Provide all forms to the USPS driver

Package Count Mismatch:

  • Count all packages before driver arrival
  • Cross-reference with EOD form package count
  • Don't let driver leave until counts match
  • Contact support if discrepancies can't be resolved
Time-Sensitive Issue: If you miss the same-day deadline, contact Cahoot support immediately. Late EOD submissions may cause tracking delays and customer service issues.
🎥 Video Walkthrough

Complete Video Tutorial

Video Overview: This tutorial covers the complete process from accessing the EOD form through final submission to USPS drivers.
📚 Additional Resources & Related Articles

Related Articles

Best Practices

Daily Workflow Tip: Build EOD form creation into your daily closing routine. Set a reminder to ensure you never miss the same-day deadline.
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