How to Process Cycle Counts
Cahoot requires all Fulfillment Partners to participate in auditing/counting physical inventory every second week. This is a targeted count of specific SKUs based on Cahoot metrics; this should only take an hour, and Cahoot will reimburse you for this time.
Discrepancies (positive or negative) from each Cycle Count will appear on the Lost and Found Inventory Log, along with investigative notes from Cahoot. This report is read-only, i.e., only Cahoot can make inventory adjustments at this time.
Step-by-Step Guide
1. Wednesday: Confirm Receipt of email
Cahoot will provide an email reminder on Wednesday, every other week. This email will remind you that the Cycle Count is coming up Thursday, and provide a list of the SKUs to count, along with their BIN locations. Please reply to the email, so Cahoot knows you are ready to begin Cycle Counts the next day.
2. Thursday afternoon: count Qty on Hand for Designated SKUs
Cycle Counts are to be performed Thursday afternoon, AFTER all shipping is done for the day. Count each SKU's individual units as well as any case packs or multi-cases. Multiply out the result to get the total Qty on Hand (you don't have to open and count each sealed case).
3. Report results to Cahoot
Reply to the original email, and fill in the Qty on Hand counted for each SKU.
4. Friday morning: recount, if needed
If Cahoot finds a discrepancy between the physical count and the expected Qty on Hand, we will ask you to recount the discrepant SKUs one more time Friday morning, before fulfilling any orders. Please recount, checking all BIN locations, and nearby to ensure the physical count is as accurate as possible.