Work Orders are used to remove Cahoot inventory from your warehouse to other locations; other Cahoot warehouses, Amazon, or other 3rd party warehouses. This article will cover the feature overall, and contains several video walkthroughs for the different elements of Work Order fulfillment.
Work Order Overview Video Walkthrough
Work Orders can be found under the top navigation's Work Orders > All Work Orders.
There are two tabs; the first tab, "Assigned to Me" are Work Orders assigned to you to process as part of the Cahoot network. "Assigned to Partner" are Work Orders for your inventory at Cahoot partner locations.
As a Fulfillment Partner, Cahoot will work with Sellers and create Work Orders, which will be assigned to you and appear on this page.
Here you can see a list of all work orders, based on the filter criteria. You can specify a type of work order, work order status, date range, or look up individual work orders by ID.
The grid can also be used to filter and sort by columns.
Note: Pay close attention to the Due Date column. This is the date by which your team needs to finish processing the work order. If you have any issues or questions, please reach out to Cahoot support.
Preparing Inventory for Shipment
Inventory Prep work orders are work orders doing the preliminary work of barcoding or reboxing inventory at your location so it’s ready for storage and fulfillment, as per Cahoot standards.
If a Seller shipped inventory to your warehouse location in an unboxed, or mis-barcoded state, let Cahoot Support know and the Seller will create an Inventory Prep work order so the inventory is ready for shipment or sale.
Alternatively, if inventory needs to be sent to a different warehouse, reboxing or applying ASIN barcodes may be needed, necessitating an Inventory Prep work order.
Removing Inventory (Removals, Transfers, FBA Forwarding)
There are several Work Orders that deal with removing Cahoot partner inventory from your location. While there are some differences, these Work Orders all use the same core principles.
1. Acknowledge Work Order
2. Pack the products on the work order, either on pallets or in packages
3. Measure the packing, then update the Packaging information with the packed method, and dimensions
4. Let Cahoot know the packing is done and is ready for pickup
5. Print out Bill of Lading (for pallets), labels, and any other needed files
6. Hand over packages or pallets to carrier on the day of pickup, including any documentation needed
7. Upload any signed documentation (if any)
8. Let Cahoot know the shipment was picked up.
All of these steps are covered in the Walkthrough video below. Specific differences are listed in each Work Order's section.
Inventory Removals are Work Orders to move Cahoot inventory from your warehouse to another location, outside the Cahoot network.
Inventory transfers are Work Orders to move Cahoot inventory from your warehouse to another Cahoot partner warehouse. Sellers may want to re-assign inventory to other Cahoot nodes to balance their coverage
FBA Forwarding Work Orders are used to move Cahoot inventory from your warehouse to Amazon FBA warehouses in order to add inventory to FBA listings.
As part of the FBA Forwarding Work Order, there may be an additional Inventory Prep Work Order to add additional barcodes to the products being shipped.
1. Items in poly bags must either have barcode labels on the outside of the poly bag, or the barcode must be scannable through the poly bag
2. Bubble wrapped items must have scannable barcode labels on the outside of the bubble wrap.
When preparing shipments for a FBA Forwarding Work Order, there are additional requirements for packing:
1. Every box on a pallet must have a unique FBA shipment ID label.
2. A single packed pallet must not exceed 1,500 lb for non-stackable pallets and 750 lb for stackable pallets
3. Pallets must be made of wood, GMA standard Grade B or higher, 40 x 48 inches, with 4-way access
4. Boxes on pallets must not overhang the pallet edge
5. Boxes must be secured to the pallet with plastic or stretch wrap
6. Single items that weigh more than 100 lb, or measure more than 80 inches long or 30 inches wide must be on their own pallet
7. Multiple boxes sold as a set that together weigh more than 100 lb must be on their own pallet
8. Pallets identified as stackable may be stacked by the carrier
9. Pallets are ideally 50 inches high (45 inches for boxes and 5 inches for the pallet) and stackable, as this is space efficient and maximizes trailer space. Non-stackable pallets cannot exceed 72 inches in height and are less space efficient.
As part of the files provided to you during the FBA Forwarding Work Order, print out all Box Labels and Pallet Labels. Affix each box with their respective label, and once all boxes are labeled, assemble them into the pallet and process the pallet. Once the pallet is ready to ship, attach the Pallet Labels to each of the four sides of the pallet.
1. Each box must have an FBA shipment ID label and a carrier label
2. Not weigh more than 50 lb unless they contain a single oversize item that weighs more than 50 lb
3. Not exceed 25 inches on any side unless they contain a single oversize item that measures more than 25 inches
As part of the files provided to you during the FBA Forwarding Work Order, print out all Box Labels. Affix each box with their respective labels; there will be a FBA label and a carrier label for each box.
Other Work Orders are for any other Work Order not covered in the Work Order types listed above.
Once you have completed the Work Order, you can create an invoice for the time and materials spent on the special project. Cahoot will process the invoice, ensuring your team is compensated for work done for the Cahoot network.