Work Orders are used to remove your inventory from Cahoot warehouses to other locations; other Cahoot warehouses, Amazon, or other 3rd party warehouses. This article will cover the feature overall, and provide links to specific types of Work Orders, which you can drill into to find more details.
Work Order Overview Video Walkthroughs
Lead Time: 14-21 business days, but it can take up to 30 days or more during peak seasons.
Shipment Process: Cahoot manages all return shipments including carriers used. Cahoot is not responsible for items damaged or lost in return transit.
Restrictions: PO, APO, FPO, and/or DPO shipping addresses are not supported at this time.
Prerequisites: Payment for removal requests are due in advance of processing. Accounts must be current and in good standing. Past due and/or suspended accounts are not eligible for removals until they are brought current.
Fees: Fees for removals and disposals will apply, $25 minimum.
Work Orders can be found under the top navigation's Work Orders > All Work Orders.
There are two tabs; the first tab, "Assigned to Me" are Work Orders assigned to you to process as part of the Cahoot network. "Assigned to Partner" are Work Orders for your inventory at Cahoot partner locations.
Here we can see a list of all work orders, based on the filter criteria. We can specify a type of work order, work order status, date range, or look up individual work orders by ID.
The grid can also be used to filter and sort by columns.
Using the Add New button, we can create different kinds of Work Orders:
1. Inventory Prep
Inventory Prep work orders are work orders doing the preliminary work of barcoding or reboxing your inventory at Cahoot warehouses so it’s ready for storage and fulfillment.
2. Inventory Removal
Inventory Removals are Work Orders to move your inventory from a Cahoot warehouse to another location, outside the Cahoot network.
3. Inventory Transfer
Inventory transfers are Work Orders to move your inventory from one Cahoot partner warehouse to another Cahoot partner warehouse.
4. FBA Forwarding
FBA Forwarding Work Orders are used to move your inventory from a Cahoot warehouse to Amazon FBA warehouses in order to add inventory to your FBA listings.
Other Work Orders are for any other Work Order not covered in the Work Order types listed above.