To remove inventory (including damaged or expired units), simply create a Work Order for Inventory Removal (instructions here). Please make note of the Removal Guidelines below before submitting your request.
- How to Request: Submit your Work Order for Inventory Removal.
Lead Time: 14-21 business days, but it can take up to 30 days or more during peak seasons.
Shipment Process: Cahoot manages all return shipments including carriers used. Cahoot is not responsible for items damaged or lost in return transit. Removal shipments always include insurance unless otherwise explicitly declined by Sellers in writing.
- Restrictions: PO, APO, FPO, and/or DPO shipping addresses are not supported at this time.
- Prerequisites: Payment for removal requests is due in advance of processing. Accounts must be current and in good standing. Past due and/or suspended accounts are not eligible for removals until they are brought current.
- Fees: Fees for removals will apply, $99 minimum.
Note: We do not support inventory disposal or liquidation at this time.