An End of Day (EOD) form is a document that contains the list of the day's shipments. Some carriers use an EOD form to collate all of the day's packages into a single origin scan rather than having to scan every package individually. Cahoot uses an EOD form very differently. The Cahoot EOD form does not have anything to do with carriers or origin scans. Rather, it's a communication tool whereby CFPs certify that all the day's shipments were indeed handed over to the correct carriers on time, so if an origin scan is missed by the carrier, the responsibility is attributed to a carrier error, not a Cahoot error. This is critical because the Amazon Seller Fulfilled Prime Program is unforgiving when it comes to on-time shipment and on-time delivery, and Cahoot cannot be responsible for late shipments and/or late deliveries.
The Cahoot EOD form is created automatically at 2:45p local time, after all the shipping labels have been generated for the day. Scanning the Cahoot EOD form is Step 3 of the Cahoot Fulfillment Partner Daily Workflow.
Step 1 of the Cahoot Fulfillment Partner Daily Workflow starts with Creating a Pick List for the orders that are ready for fulfillment and bringing the items (including Shipping Supplies) to the Packing Station.
Step 2 is to Pack the items using Scan Verification. And lastly,
Step 3 is to Scan the Cahoot End of Day Form, which tells Cahoot that the orders are indeed handed over to the carriers on time.
Note: Cahoot End of Day forms are REQUIRED to be completed every business day. Please scan it AFTER each carrier has left your facility with all their packages for the day (not before).
1. After 2:45 PM local time, click the Download link on your Cahoot dashboard, or browse to the file in the Reports menu.
2. Click Print in the Action column to download and print the form.
3. Page 1 of the Cahoot EOD form contains a Summary of the day's shipments across all carriers. Please compare the package count with the total number of packages you are handing over to each of the carriers today.
3. AFTER each carrier arrives for pickup, confirm that all the packages have been handed over to the driver by simply scanning the QR code for that carrier and clicking Yes. Most modern cell phones can scan QR codes using the camera (no special apps required).
If there are any issues with handing over the packages to that carrier, select No and enter the details when prompted.
As a double check, if Cahoot does NOT see a Carrier Origin Scan the next business day, Cahoot will ask you to confirm you have handed over any Premium (Expedited Orders, including Amazon Prime) Orders to the Carrier.
In most cases, Carriers will have their Origin Scan completed by the morning of the next business day, so when there is no Origin Scan event, Cahoot wants to confirm everything went well handing packages over to the Carrier.
When you log into Cahoot, you will be redirected to the Reconfirm Orders page where Cahoot will list all Premium orders from the last three business days with no Carrier Origin Scan:
Select Yes or No from the "Handed to Carrier?" dropdown for each order missing a Carrier Origin Scan.
If you did not hand over an order to the carrier, fill in the Reason as well.
Once you've confirmed an order, it will not appear again. However, if there are still orders missing Carrier Origin Scans that you haven't confirmed, the Reconfirmed Orders page will appear again in two hours.