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Fixing Invalid Addresses Using Address Validation

 

Invalid Customer Address errors are one of the most common sources of Manual Review in the Auto-Label generation process. Cahoot's Address Validation feature helps cut down on the time spent on human intervention and helps ensure orders have the correct Customer Address for carriers to deliver packages successfully. 

Video Walkthrough 

 

Step-by-Step Guide

1. Find the order in question or use the Failed Labels section of your Cahoot Dashboard.



2. Navigate to the order details page and click Edit & Validate Address..

 

 

3. Click Validate Address to bring up suggestions. Select one of the options and click Save. 

 

6. Upon Save the address, the order will be automatically reset and processed. The shipping label will be auto-created if your account is configured to do so. 

 

Note: If the order needs to ship from a Cahoot warehouse, then make sure to Reset the order after fixing the address. 


 

 

Fixing Address from Create Label page

 

Address Validation can also be accessed directly from the Create Label page.

 

1. Navigate to the Create Label page.

Click the Create Shipping Label button on the order details page or select Create Label from the Failed Labels Report. 




 

1. Click the Edit & Validate Address button to correct and validate the address.


 

 

Now you can proceed with creating the label! 

 

 

Note: If the Suggested Address shows "Address Type: Unknown" then use the Address Type drop down to manually select Residential or Commercial.

 

Note: You can use Bypass Address Validation at your own risk to create the label with no address validation.

 

 

 

 

 

 

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