Add Cahoot User to Amazon Seller Central
Cahoot Support requires a service provider user to be added to Amazon Seller Central for account configuration, testing, and troubleshooting. After launch, this access allows us to monitor orders, performance metrics, and quickly investigate any issues.
Steps to Add Cahoot to Amazon Seller Central
1 Log in to your Amazon account and navigate to Settings > User Permissions.
2 Under User Management, click the Service Providers tab, then click Add Service Provider.
3 Copy the Invite link by clicking Copy link, then click Send Invite.
4 Open a Cahoot Support ticket and provide the Solution Partner invite link copied in the previous step.
5 When you receive confirmation of our acceptance, navigate back to Settings > User Permissions, and select Accept Invitation under the Open Invites tab.
7 Finalize the permissions. Find the Cahoot service provider, and click Edit.
8 Add Edit permissions for the Orders and Inventory sections, plus the Admin permission for Manage Carrier Accounts. Then click Save Changes.
9 You’re done! Cahoot Support now has the access needed to assist with your account.
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Amazon often changes the user permissions / authorized partner interface without warning. IF the pre-selected permissions options in the screenshots above are not already selected when adding the authorized user, following is a another screenshot of the Amazon permissions commonly assigned. No permissions are needed for the NON-US marketplaces. |