Add Cahoot User to Amazon Seller Central
Cahoot Support needs access to your Amazon Seller Central account to configure your integration, test it, and troubleshoot issues. After launch, this access lets us review your orders and performance metrics and investigate problems quickly. To give Cahoot access, authorize Cahoot in Seller Central, then grant the additional permissions Cahoot needs.
How to Authorize Cahoot in Amazon Seller Central
Sign in as the primary account owner and use the authorization link below to add the Cahoot service provider.
- Open Cahoot's authorization link: Authorize Cahoot in Amazon Seller Central.
- Review the permissions Cahoot is requesting, then click Confirm.
After you confirm, Cahoot appears as a service provider in your Seller Central account. You don't need to send Cahoot an invite link or accept an invitation. Next, grant the additional permissions below.
Grant Cahoot Additional Seller Central Permissions
The authorization link doesn't include every permission Cahoot needs. After you authorize Cahoot, grant the permissions below across four permission groups: Orders, Inventory, Settings, and Reports. Several permissions Cahoot depends on require Admin.
- In Seller Central, go to Settings > User Permissions.
- Under User Management, click the Service Providers tab.
- Find the Cahoot service provider, and click Edit.
- Set each permission in the tables below to the access level shown, then click Save Changes.
- Submit Ticket to let Cahoot Support know you've authorized access and granted permissions. Include your Amazon store name.
Orders Permissions
| Permission | Access Level |
| Orders > Manage Orders | Edit |
| Orders > Manage Seller Fulfilled Returns | Edit |
| Orders > Manage SAFE-T Claims | Edit |
| Orders > Transactions | Edit |
Inventory Permissions
| Permission | Access Level |
| Inventory > Inventory performance | View |
| Inventory > Manage Inventory/Add a Product | Edit |
| Inventory > Manage Seller Fulfilled Products | View |
| Inventory > Seller Fulfilled Prime Performance | Admin |
Settings Permissions
| Permission | Access Level |
| Settings > Agreements/Amendments | Edit |
| Settings > Global Shipping Services | Admin |
| Settings > Manage Authorized Partners | Edit |
| Settings > Manage Carrier Accounts | Admin |
| Settings > Return Settings | Edit |
| Settings > Seller Configuration | Edit |
| Settings > Manage Your Services | Edit |
| Settings > Manage Your Cases | Edit |
| Settings > Merchant Token | View |
| Settings > Messaging Access | View |
| Settings > Shipping Settings | Edit |
Reports Permissions
| Permission | Access Level |
| Reports > Account Health | View |
| Reports > Operations Report | Edit |
| Reports > Fulfillment Reports | View |
| Reports > Business Reports, Sales Summary | Edit |
| Reports > Feedback | Edit |
| Reports > Seller Rating | View |
What If the Authorization Link Doesn't Work?
If the link shows an error or doesn't let you confirm, sign out of Seller Central and sign back in as the account's primary user, then open the link again. If it still doesn't work, Submit Ticket and include a screenshot of the message Amazon shows you.