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GeekSeller is a multichannel order management platform for eCommerce merchants that integrates with Cahoot. While our partnership ensures seamless order processing, technical issues occasionally arise. If you encounter any order import issues, please contact GeekSeller support first. Their team is best equipped to diagnose and resolve integration problems.

 

Follow the steps below to open a case with GeekSeller.

 

Step-by-Step Guide

 

1. Login to your GeekSeller account (the account that is integrated with Cahoot). 

2. Navigate to the Contact page to open a support case directly with GeekSeller. Provide order details and error messages to GeekSeller support. 

 

 

3. If GeekSeller support determines the issue is related to Cahoot, then open a support ticket so we can investigate on our end.