Cahoot Technical Support may ask for access to your Shopify store for testing, troubleshooting, or fixing any issues identified after launch. Follow the steps below to add a new user to Shopify.  

There are two types of users: 

• Collaborator
  
• Staff User

Collaborator Access (Recommended)

Collaborators are similar to staff users but offer additional benefits. Collaborators don't count towards your store's staff limit. 

1. From your Shopify admin store, click Settings > Users and permissions.

2. If your Shopify store requires a collaborator request code, then send the code to Cahoot via a support ticket and include your Shopify store URL.
 

3. Accept the collaborator request sent to your email address on file with Shopify. 

Staff Access

The number of staff accounts you can add depends on the pricing plan your store is on. 

1. From your Shopify admin store, click Settings > Users and permissions.

2. Select Add Staff.

3. Enter "Cahoot User" for the first & last name fields, and use "r.shopify-app@cahoot.ai" as the email address. 

4. Enable the following "view" permissions and click Send Invite.  

5. Notify Cahoot through a support ticket once the invite is sent.