Adding Users to Shopify
Cahoot Technical Support may ask for access to your Shopify store for testing, troubleshooting, or fixing issues. Follow the steps below to add a new user. There are two types of access: Collaborator (recommended) and Staff User.
Collaborator Access (Recommended)
Collaborators are similar to staff users but offer additional benefits — they don't count towards your store's staff limit.
1From your Shopify admin store, click Settings > Users and permissions.
2If your Shopify store requires a collaborator request code, send the code to Cahoot via a support ticket and include your Shopify store URL.
3Accept the collaborator request sent to your email address on file with Shopify.
Staff Access
The number of staff accounts you can add depends on your Shopify pricing plan.
1From your Shopify admin store, click Settings > Users and permissions.
2Select Add Staff.
3Enter Cahoot User for the first and last name fields, and use r.shopify-app@cahoot.ai as the email address.
4Enable the following "view" permissions and click Send Invite.
5Notify Cahoot through a support ticket once the invite is sent.