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FBA (Fulfillment by Amazon) Forwarding Work Orders allow you to ship inventory from Cahoot warehouses directly to Amazon FBA fulfillment centers. This guide will walk you through the complete process step-by-step and ensure all steps are precisely followed to avoid delays.

Account Approval Required: Your Cahoot Account must be approved for FBA Forwarding services before creating Work Orders. Accounts not pre-approved will have FBA requests treated as Removal Work Orders.
🔍 Before You Start - Important Preparation

Create Your Amazon Shipment Plan First

Critical First Step: Start by creating a Shipment Plan in Amazon Seller Central before creating your Cahoot Work Order.

Important Shipment Plan Tips:

  • Keep all SKUs in one shipment plan to limit the number of fulfillment centers
  • When prompted for "Ship From" address, enter the Cahoot Job Location address
  • Don't create separate shipment plans for different SKUs

Required Information Checklist

Before creating your Work Order, ensure you have:

  • Case-Pack Quantities for all SKUs you're sending
  • Matching SKU Names between Amazon and Cahoot
  • FBA Labels in 4x6 Thermal Format (Box Labels, Shipping Labels, Pallet Labels)
  • Reviewed Amazon's FBA Requirements
Label Format Critical: All FBA Labels (Box Labels, Shipping Labels, and Pallet Labels) must be downloaded in 4x6 Thermal Format from Amazon Seller Central.

Understanding Shipment Methods

Choose the appropriate method based on your shipment size:

  • Small Parcel (SPD): Individual boxes, each under 50 lbs and 25 inches on any side
  • Less than Truckload (LTL): Cases or boxes stacked on pallets, typically shipped via Amazon's freight provider
📝 Step 1: Creating Your FBA Work Order

1In the top navigation, go to Work Orders → All Work Orders → Assigned to Partner tab.

2Click the Add New dropdown and select FBA Forwarding.

3Enter a unique Job Name and select the Job Location where your inventory is stored.

Note: The Ship To and Carrier Information sections are greyed out by default since Amazon provides this information to Cahoot directly.

Adding Your SKUs

4Add SKUs using one of these methods:

  • Enter the SKU and/or Barcode and click Add Item
  • Leave both fields blank and click Add Item to search your Product Catalog
  • Use filters in the search window to find and select multiple SKUs via checkboxes

5Enter Quantities for each SKU that match your case pack quantities.

Case Pack Matching Critical: Enter quantities that match your case pack quantities for each SKU. If you're unsure about case quantities or sending individual products (mixed-cases), submit the Work Order and send a conversation requesting case pack information.
📦 Small Parcel (SPD) - Individual Boxes

Small Parcel Deliveries are for items packed in individual boxes that are individually labeled for delivery.

SPD Requirements - All boxes must:

  • Have an FBA shipment ID label and carrier shipping label
  • Not weigh more than 50 lbs (unless containing oversize items)
  • Not exceed 25 inches on any side (unless containing single oversize item)

SPD Process Steps

1Select Small Parcel under "How Would You Like to Ship" dropdown.

2Create and upload FBA Labels from Amazon Seller Central:

  • FBA Box Labels (4x6 Thermal Format)
  • FBA Shipping Labels (4x6 Thermal Format)
Label Format Reminder: All FBA Labels must be downloaded in 4x6 Thermal Format (Thermal Printing - 4 x 6 inches) from Amazon Seller Central.

3Submit and Complete: Cahoot will affix the FBA Box Labels and Shipping Labels to each case and ship them out. The Work Order will be marked Completed when all cases have shipped.

🚛 Less than Truckload (LTL) - Palletized Shipments

Less than Truckload (LTL) shipments are for cases or boxes stacked onto pallets, typically shipped with Amazon's freight provider.

LTL Process Steps

1Select LTL under "How Would You Like to Ship" dropdown.

2Create and upload FBA Box Labels from Amazon Seller Central (4x6 Thermal Format).

3Palletization: Cahoot will affix FBA Box Labels to each case and palletize them. Once complete, Pallet Dimensions and Weights will be added to the Work Order under the Packing Information section.

4Use the pallet information to create FBA Pallet Labels in Amazon Seller Central and upload them to the Work Order.

Pallet Label Requirements: Each pallet will have 4 Pallet Labels affixed on each side. Labels must be in 4x6 Thermal Format.

5Once pallets are ready for pickup, create the BOL (Bill of Lading) in Amazon Seller Central and upload it to the Work Order.

6Send a conversation message with the scheduled pickup date so Cahoot can notify the warehouse.

The Work Order will be marked Completed when all pallets are picked up.

🎥 Video Walkthrough & Additional Resources

Complete Video Tutorial

Video Timestamps

Jump directly to FBA Forwarding section:

Time Topic
10:32 FBA Forwarding Overview

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Pro Tip: Always verify your case pack quantities and ensure all FBA labels are in the correct 4x6 thermal format before submitting your Work Order to avoid delays in processing.

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